2010 Press Ganey Community Insight Survey Results
Azalea Orthopedics Operates From a Position of Strength
- Azalea Orthopedics and Texas Spine and Joint are top of mind to almost half of the Tyler/Longview market when it comes to quality orthopedic and joint care.
- Azalea Orthopedics and Texas Spine and Joint combined rated the highest in customer satisfaction in quality of care for sports medicine, knee and hip, hand and elbow, shoulder, foot and ankle, and spine care.
- Azalea Orthopedics and Texas Spine and Joint combined rated the highest in customer satisfaction for quality care, patient safety, compassionate care, convenient care and clinical care.
- 35.4% of those surveyed chose Azalea Orthopedics and Texas Spine and Joint as their preferred provider for orthopedic care for themselves and their families.
Azalea Tends to Generate Higher Patient Loyalty than Other Providers
- Of the respondents who chose Azalea Orthopedics as their preferred provider, 89.2% have visited Azalea for their most recent orthopedic needs.
- Over 60% of all respondents would recommend Azalea to their friends and families for orthopedic care.
See more: Read “Precision Marketing” by Press-Ganey, featuring Azalea Orthopedics
For full 2010 Press Ganey Community Insight Survey Results, please contact Leslie Fossey at 903.939.7747